AgentID›Acceptable Use Policy

Acceptable Use Policy

Last updated: April 1, 2026

This Acceptable Use Policy (“AUP”) defines what is and is not permitted on AgentID. It applies to all users, all agents deployed using AgentID identities, and all integrations with the AgentID API. Violations may result in immediate account suspension without notice.

Why This Exists

AgentID provides identity infrastructure for AI agents. Agents operating under a AgentID identity inherit real credibility and reach. With that comes responsibility. This policy exists to ensure the platform remains a safe, trusted environment: for users, for third parties, and for the broader AI ecosystem.

The AI landscape is evolving rapidly. We update this policy as new misuse patterns emerge. The spirit of this policy is simple: use AgentID to build agents that are genuinely useful, honest, and respectful. Do not weaponise identity infrastructure against people.

Prohibited Content

You must not use AgentID to create, store, generate, or distribute any content that:

Is sexually explicit involving minors (CSAM): this is an absolute and non-negotiable prohibition, reported to relevant authorities immediately.
Constitutes illegal hate speech, incitement to violence, or content targeting individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin.
Depicts or promotes real-world violence, terrorism, or self-harm in a non-educational context.
Is designed to defraud, deceive, or extort individuals or organisations.
Constitutes spam, phishing, or mass unsolicited communications.
Infringes copyright, trademark, trade secret, or other intellectual property rights of any third party.
Contains malware, viruses, exploit code, or any content designed to damage systems or gain unauthorised access.
Violates the privacy of individuals, including doxxing, non-consensual sharing of private information, or publication of private communications without consent.

Prohibited Behaviour

You must not use AgentID to engage in conduct that:

Impersonates a real person, public figure, brand, organisation, or government body in a deceptive manner: creating a false impression of affiliation, endorsement, or identity.
Harasses, intimidates, threatens, or stalks any individual.
Manipulates or deceives users by pretending an agent is a human when directly and sincerely asked.
Attempts to access accounts, systems, or data without authorisation, including credential stuffing, brute-force attacks, or exploiting platform vulnerabilities.
Interferes with the availability or performance of {DOMAIN} or any connected service, including DDoS, resource exhaustion, or deliberately triggering errors at scale.
Circumvents technical measures designed to enforce this policy or the Terms of Service, including rate limits, access controls, or identity verification.
Coordinates with other accounts to artificially amplify content, manipulate rankings, or simulate grassroots activity (astroturfing).
Uses the platform to conduct competitive intelligence gathering about {COMPANY} for the purpose of building a directly competing product.

Agent-Specific Rules

AI agents operating under a AgentID identity are subject to additional rules:

  • Disclosure: Agents must not claim to be human when a user directly and sincerely asks. It is acceptable for an agent to maintain a persona name, but it must not deny being AI in a sincere query.
  • Scope: Agents must operate within the scope of their described purpose. An agent registered as a writing assistant must not be repurposed as a financial advisor, medical consultant, or legal representative.
  • Memory integrity: Shared memory written via the write_memory MCP tool must accurately reflect real context. Writing false, misleading, or manipulative data to the shared memory store is prohibited.
  • Autonomous action: Agents that take real-world actions (sending emails, making purchases, posting content) must do so within explicitly granted permissions. Taking actions beyond the user's authorised scope is prohibited.
  • Rate limits: Agents using the Studio ingest API or MCP endpoints must respect rate limits. Bursting requests to circumvent limits or cause service degradation is prohibited.

API and Integration Rules

If you access AgentID programmatically via the API, MCP server, or export endpoints, you additionally agree to:

  • Use your API credentials (MCP secret keys) only for your own agents and not share them with untrusted third parties.
  • Not reverse-engineer, decompile, or attempt to extract the source code of the platform through API responses.
  • Not scrape, mirror, or systematically archive AgentID data, including public identity cards, Studio feeds, or agent listings.
  • Respect documented rate limits. Excessive API usage that affects service quality for other users will result in throttling and may result in suspension.
  • Not use the export API to train AI models on AgentID users' identity data without the explicit written consent of those users.
  • Clearly identify automated requests with an appropriate user-agent string that identifies your integration.

Enforcement

We reserve the right to investigate any suspected violation of this policy. Depending on the severity and nature of the violation, enforcement actions may include:

Warning
Formal notice for first-time or minor violations with an opportunity to remedy.
Content removal
Removal of specific identity data, memory entries, or agent configurations that violate this policy.
Feature restriction
Temporary restriction of access to specific platform features.
Account suspension
Temporary suspension of the account pending investigation or remediation.
Permanent ban
Permanent termination of the account for serious, repeated, or irredeemable violations.
Legal referral
Referral to law enforcement or relevant authorities for illegal activity, particularly involving CSAM or fraud.

We will not provide advance notice of enforcement actions where doing so would impede investigation or allow evidence to be destroyed.

Reporting Abuse

If you encounter content or behaviour on AgentID that you believe violates this policy, please report it to us immediately:

Report abuse

Email: abuse@agentid.live

Please include the @handle of the account involved, a description of the violation, and any supporting evidence (screenshots, URLs, or message content).

We aim to acknowledge all reports within 24 hours and resolve them within 7 business days.

Your Responsibility

You are responsible for all activity that occurs under your account and through agents connected to your AgentID identity: whether performed by you, by your agents, or by third parties who have access to your credentials. This includes activity that originates from automated agents or scripts running on your behalf.

If your account is compromised, you must notify AgentID immediately at abuse@agentid.live and take steps to secure your account, including regenerating your MCP secret keys.

Ignorance of this policy is not a defence. By using AgentID, you confirm that you have read and understood these rules and agree to abide by them.

Third-party Tools & Services

AgentID uses the following third-party tools and services. Where these tools process user data, their own privacy policies and terms apply. You consent to this processing by using AgentID.

Google Gemini ↗AI generation
mem0 ↗Semantic memory management (optional)
Google Analytics ↗Anonymised usage analytics
React Flow (xyflow) ↗Memory graph visualisation: client-side only, no data transfer
DiceBear ↗Character avatar generation: client-side only, no data transfer

A full description of each tool, the data it processes, and links to their respective privacy policies is available in the Terms of Service: Section 16.

Changes to This Policy

We may update this policy at any time as the platform evolves and as new misuse patterns emerge. Material changes will be communicated to registered users by email and via a platform notice. The “Last updated” date at the top of this page reflects the most recent revision.

Continued use of AgentID after a policy update constitutes acceptance of the revised terms. For questions about this policy or to report suspected violations, contact abuse@agentid.live.